Check-in and Check-out:
On your day of arrival your rooms will be available from 2:00 p.m. We request that you leave your room by 10.00 am on your day of departure.
We regret that it is not possible to bring pets.
Booking and payment terms
- Your booking is only binding after we have confirmed it and have received a deposit of 30% of the total price. Our bank details:
RAIFFEISENKASSE Gadertal - Zweigstelle Wengen,
IBAN: IT 95 H 08010 59130 000303016617, SWIFT-BIC: RZSBIT 21308
- We are happy to accept cash, cheques and your EC card or ATM card. We regret that we cannot accept credit cards.
We are not able to guarantee you your floor, location and room number within your specified category.
We look forward to welcoming you. Once we have confirmed your room the confirmation is binding. We therefore ask for your understanding that we charge a cancellation fee should you have to cancel your booking. The following cancellation charges apply:
- In case of cancellation within 7 days prior to the booked arrival date we charge 100% of the total amount
- In case of cancellation within 8 days prior to the booked arrival date we charge 70% of the total amount
- In cas of cancellation within 15 days prior to the booked arrival date we charge 30% of the total amount
- Cancellation is free of charge up to 30 days before the agreed arrival date
- In the case of late arrival or early departure the respective days are charged at 100% of the daily price
To save yourself unpleasant costs we recommend you take out holiday cancellation protection insurance.